F.A.Q
Everything You Need to Know, Right Here
What is an escape game ?
An escape game is a team-based adventure game, usually played in a closed space with a specific theme, like horror in our case. The goal is to solve a series of puzzles and challenges to complete a mission and progress to the exit.
What is our game about ?
Gru – Bar & Live Escape Game is an immersive escape game designed to stimulate both the mind and the senses. Participants will navigate through our sets, solving puzzles to advance. The game includes actors, unexpected events, or actions that may scare sensitive individuals. However, no intentional harm, psychological abuse, or any violation of participants’ dignity will occur.
How much does a session cost at Gru - Bar & Live Escape Game ?
Prices vary depending on the experience, the time slot, and the number of participants. For full details, please visit the individual page for each adventure
Can I cancel or reschedule a session ?
Once a reservation is confirmed, cancellation or rescheduling is not possible.
The only exception is if you have added the cancellation guarantee to your session.
How many players ?
You can book a session for 2 to 6 players.
What is the minimum age to play at Gru - Bar & Live Escape Game ?
The minimum age to play is 12 years, with an adult accompanying the entire session. However, Cult and Gaëtan are strongly discouraged for those under 16.
I have a heart condition, epilepsy, or am pregnant. Can I play ?
Due to the intense sound and light effects, including strobe lights and sudden scares caused by actors, our rooms are not recommended for individuals with heart conditions, epilepsy, or pregnant women.
I have reduced mobility, can I play a scenario ?
The scenarios require a certain level of physical activity, and therefore, they are not accessible to individuals with reduced mobility. However, the bar is fully equipped to accommodate guests with disabilities.
Can I watch my friends’ game or see it on the screens?
Unfortunately, that’s not possible. You won’t be able to stay on-site while your friends are playing, nor can you watch their progress on the screens alongside the game masters.
What is Gru - Bar & Live Escape Game ?
Gru – Bar & Live Escape Game is a hidden lounge bar offering three thrilling escape room experiences: two terrifying horror adventures and one fantastical quest.
Are the rooms scary ?
Gaetan and Cult (horror version) are particularly intense and designed to be frightening.
They are not recommended for players under 16 and are strictly prohibited for individuals with heart conditions, epilepsy, or for pregnant women.
On the other hand, « Cult: l’Épopée Mystérieuse » is a fantasy experience with no horror elements.
How long does a session last ?
Our scenarios have different durations: 60 minutes for Gaetan and 90 minutes for Cult.
I am late, can I still join my session ?
You must arrive exactly at your booking time. Any delay exceeding 10 minutes will not be tolerated.
Are the scenarios available in English ?
Yes, the scenarios are available in English.
Can I change the number of players ?
Yes, if your group size changes but does not exceed the maximum capacity of the room, it’s possible. Please inform us by phone and pay for the additional player(s).
Do I need to dress in a specific way for a session ?
We recommend wearing comfortable clothing to allow freedom of movement. High heels, skirts, or dresses are strongly discouraged.
I am claustrophobic, can I still play ?
In our experiences, you may have to pass through enclosed spaces and be in complete darkness at times. It’s up to you to judge based on your level of claustrophobia.
How do I get to Gru - Bar & Live Escape Game ?
We are located at 58 rue du Mirail in Bordeaux, near Place de la Victoire and the Grosse Cloche. The nearest tram stop:
Tram B – Victoire stop
The nearest buses: Bus 1, 5, 15, and 20 – Victoire stop
The nearest parking lots: Parking de la Victoire and Parking Victor Hugo